Terms & Conditions

GENERAL TERMS AND CONDITIONS OF SALE
Applicable to all bookings for a stay at
Domaine Vert Bleu,
8 La Hurie, 50560 Blainville-sur-Mer

1 – Parties to the contract:
The “Client” refers to any person who books accommodation offered on this website domainevertbleu.fr https://domainevertbleu.fr/ (hereinafter “the Site”), by email at domainevertbleu@gmail.com, or by phone at +33 7 69 73 70 12 or +33 6 73 83 25 11.
The Client may only make a booking if they are of legal age and authorized to enter into legally binding contracts.
The Client will be financially responsible for all of their bookings.
The “Owner” refers to SAS DOMAINE VERT BLEU, represented by Ms. PONCET, legally authorized to offer rentals at Domaine Vert Bleu.

2 – Purpose of the contract: These general terms and conditions of sale govern the booking of a stay in accommodation at Domaine Vert Bleu.

3 – The booking:
Booking more than 6 months before the start of the stay: Pursuant to Article 68 of Decree 72-678 of 20 July 1972, as amended, seasonal rental bookings may not be subject to any payment more than 6 months before check-in.
To confirm the stay, the signed contract must be returned and the deposit must be paid before the start of the stay.
The booking becomes effective once the tenant either:

validates and signs the documents online and pays the deposit using the payment methods offered, or
returns a signed copy of this contract, together with the deposit amount (30% of the total sum), before the specified date.

Upon receipt of payment (deposit or full payment for the stay), the Owner considers that the Client accepts the terms, conditions, and total price of their stay.
If the period between the booking date and the start date of the stay is less than 30 days, the full amount for the stay must be paid at the time of booking.
The balance must be paid to the Owner one month before the start of the stay. A Client who has not paid the balance 30 days before the start of the stay is deemed to have cancelled their stay, and the deposit will not be refunded. The accommodation will then be offered for rental again.

4 – Non-transferability of the contract: The booking contract is entered into on an intuitu personae basis and may not be transferred.
The Client is prohibited from subletting the accommodation or making it available free of charge to a third party. Failure to comply with this prohibition will result in the immediate termination of the booking contract, at the Client’s fault.

5 – Accommodation capacity: The booking contract is drawn up for a specific number of persons. If the number of occupants exceeds the capacity, the Owner may refuse additional Clients.
In this case, any modification or termination of the contract will be considered to be at the Client’s initiative.
The pitching of tents or the parking of caravans on the rented property is also prohibited, except with the Owner’s prior written consent. Failure to comply with this prohibition will result in the immediate termination of the booking contract, at the Client’s fault, with no refund granted.

6 – Animals: The rental contract specifies that animals are not permitted. If the Client fails to comply with this clause, the Owner may terminate the stay. In this case, no refund will be given.

7 – Cancellation by the Client: Any cancellation must be notified to the Owner in writing, by any means, as soon as possible.

Cancellation between the 20th and 8th day inclusive before the start of the stay: 50% of the rental amount will be withheld;
Cancellation between the 7th and 2nd day inclusive before the start of the stay: 75% of the rental amount will be withheld;
Cancellation the day before or on the originally scheduled arrival date, or failure to show up: no refund will be given.

8 – Interruption of the stay by the Client: If the Client interrupts the stay, no refund will be given.

9 – Cancellation by the Owner: If, before the start of the stay, the Owner cancels the stay, they must inform the Client by registered letter with acknowledgment of receipt.
As an exception, in the event of cancellation between the 7th day before arrival and the arrival day itself, notification will be given by phone and email. The Client will be refunded immediately and without penalty for the sums paid. They will also receive compensation at least equal to the penalty they would have incurred had they cancelled on that date.

10 – Modification of a substantial element by the Owner before the start of the stay: If, before the scheduled start date of the stay, the Owner is required to modify one of the essential elements of the booking contract, the Client may — after being informed by the Owner by registered letter with acknowledgment of receipt, or, as an exception, between the 3rd day before arrival and the arrival day, by phone and email — either terminate their booking contract and obtain an immediate refund of the sums paid without penalty, or accept the modification or substitution of accommodation proposed by the Owner: an amendment to the booking contract specifying the changes made is then signed by both parties. Any price reduction shall be deducted from any sums remaining due from the Client, and if the payment already made by the Client exceeds the price of the modified service, the overpayment will be refunded to the Client before the start of their stay.

11 – Owner’s inability to provide the services stipulated in the booking contract during the stay: If, during the stay, the Owner is unable to provide a substantial part of the services stipulated in the booking contract (excluding causes such as adverse weather events like heavy rain, snow, ice, fire, etc., or any other external event such as strikes, epidemics, local energy or internet supply disruptions, or acts of war) for a period exceeding 2 days for a one-week rental period, or 3 days for a booking period longer than one week, the Owner will offer a replacement stay for the planned stay, potentially covering any additional cost.
If the stay accepted by the Client is of a lower standard, the Owner will refund the price difference to the Client before the end of their stay. If the Owner cannot offer a replacement stay, or if the Client refuses it, the Owner will refund the Client on a pro-rata basis for the unused portion of the stay.
However, in order to benefit from this article, the Client must inform the Owner (by email) immediately, which will allow the Owner to attempt to resolve the difficulty and will trigger the time period referred to above.

12 – Client’s responsibility: It is the Client’s responsibility to verify that the information they provide when registering, or at any other time, is accurate and complete. It is the Client’s responsibility to ensure that the contact details they provide when booking are correct and will allow them to receive booking confirmation. Should the Client not receive this confirmation, it is their responsibility to contact the Owner. For the proper handling of their file, the Client must immediately inform the Owner of any changes to the information provided during registration.

13 – Owner’s responsibility: If the Owner offers a Client additional services, the Owner is the sole point of contact for that Client and is answerable to them for the fulfillment of obligations arising from these general terms and conditions of sale.

14 – No right of withdrawal: For bookings made remotely, the Client does not benefit from a withdrawal period, in accordance with Article L221-28 of the French Consumer Code, which relates in particular to accommodation services provided on a specific date or according to a specific schedule.

15 – Territorial scope of applicable law and jurisdiction: The parties agree that these general terms and conditions of sale are governed by French law, including with regard to determining jurisdiction.

16 – Evidence: It is expressly agreed that, barring any obvious error on the part of the Owner, the data retained in the Owner’s information system shall have evidentiary value with regard to orders placed. Data stored on computer or electronic media by the Owner constitutes evidence. If produced as evidence by the Owner in any legal or other proceedings, such data shall be admissible, valid, and enforceable between the parties in the same manner, under the same conditions, and with the same evidentiary value as any document drawn up, received, or retained in writing.

17 – Complaints – Dispute resolution: Any complaint must be submitted to the Owner within three days of check-in, and confirmed in writing (letter, email) as soon as possible thereafter.

18 – Prices: Prices are indicated in the Rates sheet and correspond to the cost of renting the cottage for one week, or a short stay, excluding tourist tax, cleaning fee, and winter heating surcharge.
Payment for optional services: Consumption and additional services not mentioned in the rental contract will be paid to the Owner at the end of the stay.

19 – Tourist tax: The tourist tax is a local tax that the Client must pay when settling the balance of the booking, where the municipality of the accommodation is subject to it. The Owner then remits it to the collector of the relevant inter-municipal authority.

20 – Arrival and length of stay: The Client must arrive on the day and at the times specified in the rental contract. In the event of a late or delayed arrival, or a last-minute impediment, the Client must notify the Owner, whose address and phone number appear on the rental contract. The rental contract is concluded for a fixed period. Under no circumstances may the Client claim any right to remain on the premises after the end of the stay.

21 – Inventory / property condition report: An inventory is jointly drawn up and signed by the Client and the Owner or their representative upon arrival and departure from the cottage. This inventory constitutes the sole reference in the event of a dispute concerning the condition of the property. The Client is required to use the rented property reasonably. The state of cleanliness of the cottage upon the Client’s arrival must be recorded in the inventory, and the Client agrees to keep the premises clean. The amount of cleaning fees is stated in the property description sheet and applies in addition to the rental amount.

22 – Use of the premises – Insurance: The Client is liable for all damage caused by them. The Client must respect the peaceful nature of the premises and use them in accordance with their intended purpose. The Client agrees to return the accommodation in good condition. The Client is required to hold holiday liability insurance (assurance de responsabilité civile villégiature).
(The Client may check with their insurer whether this coverage is included in their home multi-risk insurance policy for their primary residence.)
Proof of insurance may be requested upon check-in, or failing that, a signed declaration on the Client’s honor.

23 – Security deposit: Upon the Client’s arrival at their place of stay, a security deposit, the amount of which is indicated in the rental contract, is requested by the Owner, unless the Client has already paid this deposit online. After the joint check-out inventory has been drawn up, this deposit is refunded, less the cost of repairing any damage found. In the event of early departure (before the times specified in the property description sheet) preventing the check-out inventory from being drawn up on the day of the Client’s departure, the security deposit will be returned by the Owner within a period not exceeding one week.
Should the cost of repairs exceed the amount of the security deposit, the Client will be required to pay the difference.